Privacy Policy

Information We Collect

When you visit this website, submit an enquiry form or contact us, Shenzhen Skyworth Energy Storage Technology Co., Ltd. ("Skyworth ESS") may collect the following categories of personal data:

• Contact details: name, company, telephone number, email address and region that you provide voluntarily;
• Technical data: browser type, device type, IP address, access time and pages visited;
• Content of your enquiry and any details you submit via forms or phone.

Purposes of Processing

We process personal data only to the extent necessary to:

• respond to your enquiries and discuss products, solutions and cooperation;
• deliver pre-sales consultation, project implementation and after-sales services;
• improve our website, maintain its security and conduct anonymised analytics;
• send you product- and service-related information, where you have given consent.

Sharing and Disclosure

Our processing is based on consent, contract performance and our legitimate interests under applicable data protection law. We do not sell or rent your personal data. We only share personal data where required by law, where it is necessary to provide the services you request, or with your explicit consent.

Storage and Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure or loss, and strictly control access rights. Unless otherwise required by law, we retain personal data only for as long as necessary to fulfil the purposes described in this policy.

Your Rights

You have the right to access, rectify or erase your personal data, to withdraw consent, to restrict or object to processing, and to data portability. To exercise any of these rights, please contact us using the details below and we will respond within the period required by law.

Updates to This Policy

We may update this policy from time to time. The latest version will be published on this page together with an updated effective date; material changes affecting your rights will be highlighted.

Use of Cookies

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and usage behaviour to provide a smoother experience. This website may use the following types of cookies:

• Strictly necessary: required for the website to function, such as maintaining sessions and ensuring pages load;
• Functional and preference: remember your language, region and other settings to personalise your experience;
• Analytics: collect anonymous information about visits and page views to help us improve the website;
• Marketing: where you have consented, used to evaluate and serve relevant marketing content.

Declining non-essential cookies may affect the proper functioning of some features. You can manage your cookie preferences at any time through the notice shown on our website or through your browser settings.

Terms of Use

This website is operated by Skyworth ESS. By accessing this website you agree to be bound by these terms; if you do not agree, please discontinue your use of the website. All content on this website, including but not limited to text, images, logos, designs, software and code, is protected by intellectual property laws and may not be reproduced, modified, distributed or used for commercial purposes without prior written permission.

Disclaimer and Third-Party Links

Case savings and cost-reduction figures shown on this website are based on static assessments of historical performance from delivered projects and are subject to electricity pricing policy, load profiles, equipment operation and other factors; actual results may differ and they do not constitute any promise or guarantee of returns. This website may contain links to third-party websites, for whose content, privacy practices or availability we are not responsible.

Contact Us

If you have any questions about this policy or our processing of your personal data, please contact us at: 0755-26530837 (24/7 helpline) / skwes-service@Skyworth.com. Correspondence may be sent to: Room 606, Tower A, Skyworth Building, No.8 Gaoxin South 1st Road, Nanshan District, Shenzhen, China.